Accountabilities:

• Gather data, evaluate specifications and determine and document key requirements/project outcomes to successfully meet customer needs
• Understands and provides best-practice consulting regarding numerous workflows, modeling, and processes
• Develops and maintains strong relationships with the client's functional leads and project team and maintains strategic relationships with key leaderships in key accounts
• Responsible for completing assigned implementation deliverables over the project life cycle
• Establish and manage project expectations with sophisticated client groups
• Manages a portfolio of multiple projects with various scopes and competing resources
• Weekly project reporting on project status, time & expense reporting, and open issues
• Successfully manage customer project through completion and transition to support team
• Maintain accountabilities to the Project Manager and project team to drive client project

Success

• Serve as product expert, training users on functionality and workflow improvements
• Identify and develop innovative solutions to meet client requirements
• Serve as client advocate and voice of the customer/market for Client
• Maintain awareness of market trends and applies to best practices employed in duties
• Maintains an appropriate balance of utilization & average hourly billing across assigned projects
• Code complex SQL queries to extract data from a SQL

Qualifications:

• Bachelor’s degree
• 2 years of Technical Consulting or technical software related experience
• Excellent problem-solving skills
• Proven success in a customer-facing role
• Ability to meet deadlines with accuracy
• Strong interpersonal and presentation skills
• Proven ability to work in a cross-functional team environment
• Strong organizational and time management skills
• Strong process and continuous improvement focus
• Advanced computer skills including Excel, Word, Powerpoint, CRM applications, and technical language tools to be successful as a developer