Operations Research Analyst

Chapel Hill, NC

Company Name :IBA Infotech LLC

Type : Contract

Primary Skills : Pardot, Sage Intacct, Zendesk

Location : Chapel Hill

CTC : DOE

Job Description:

RESPONSIBILITIES:

  • Collaborates with operations and business leaders to understand management objectives and to identify relevant data and metrics.
  • Sets parameters and requirements for data to be gathered; validates collected data through statistical testing and independent judgment.
  • Selects computational or data manipulation methods to be used in research and analysis.
  • Develops and executes the business operations and analysis strategy and leading analysis of complex business initiatives from idea to implementation.
  • Communicates business intelligence requirements to diverse stakeholder groups to create a shared understanding of the business needs; go-to-person for a business analysis on business intelligence initiatives.
  • Applies validation and testing models to data.
  • Drafts and implements time and cost formulas to plan, control, and review large projects.
  • Develops mathematical models, forecasts and/or creates simulation models of problems, applying expected constants and variables, restrictions, alternatives, numerical parameters, and conflicting objectives.
  • Based on data analysis, assists with and/or creates, develops, and implements business methods and procedures.
  • Prepares and distributes or delivers reports that identify, explain, and evaluate problems and available solutions.

 

REQUIREMENTS:

  • Excellent mathematical skills with the ability to create and conduct simulation models, data reduction, and trend analysis.
  • Proficient with Microsoft Office Suite and Google Suite.
  • Strong analytical and problem-solving skills.
  • Natural relationship builder with integrity and reliability.
  • Critical thinker and active listener.
  • Self-motivated and able to thrive in a results-driven environment.

 

EDUCATION AND EXPERIENCE:

  • Bachelor’s degree required
  • 3-5 years of business operations, executive facing experience
  • Deep experience with Looker, Tableau or similar data modeling tools.
  • Experience with Salesforce, Pardot, Sage Intacct, Zendesk or similar systems and other core customer relationship management (CRM) systems is preferred.
  • Proven management experience or other relevant experience.