Technology Business Management Analyst

Raleigh, NC

Company Name :IBA Infotech LLC

Type : Contract

Primary Skills : TBM framework, ITIL

Location : Raleigh

CTC : DOE

Job Description:

Primary job responsibility:

  • Serve as a subject matter expert TBM on IBA IT Planning
  • Perform plan refresh steps for the 3 phases of month close, which are headcount refresh, OpEx financial refresh, and the full financial refresh; maintain close calendar with finance and manage communications to end users
  • Collaborate on and develop change management, communications, and training with IT cost center owners and other key stakeholders on TBM process, tool changes, and enhancements
  • Roll out regular tool enhancements, testing new functionality and communicating impact to end users
  • Manage forecast and budget creation, submission and closure monthly, including managing reference data
  • Import, transform, and rationalize data from systems of record like general ledger, fixed assets, Oracle, Service Now, etc.
  • Coordinate the implementation and delivery of monthly financial reporting in partnership with the Finance team and other key stakeholders
  • Manage incidents and troubleshoot data issues, solutions configurations, and performance and other issues with IT Planning
  • Perform user administration activities for IT Planning
  • Document processes and practices through knowledge base articles and perform updates and maintenance of our internal Mojo site
  • Assist other technology business management analysts in support of tool and process improvements for other TBM capabilities

Required skills:

  • Solid understanding of and experience with financial management processes and best practices, like budgeting, forecasting, accounting practices, expense types, project planning, and program portfolio management
  • Ability to work efficiently and effectively with multiple levels of management and associates across the organization
  • Skilled at working with large data sets, quickly detecting and resolving data-related issues
  • Excellent communication and presentation skills
  • Outstanding organizational skills with the ability to work on multiple tasks and prioritize work in a fast-paced, dynamic work environment

The following are considered a plus:

  • In-depth understanding of the TBM framework, concepts, and best practices
  • Solid IT Infrastructure Library (ITIL) or service management background
  • Advanced analytical and data analysis skills