Responsibilities:
- Provides overall leadership to the entire project team, including overseeing other functional team leaders
- Typical scope – Project(s) or component(s) of a larger project
- Communicates with internal/external clients to determine specific requirements and expectations; manage client expectations as an indicator of quality, perform timely escalations
- Creates and manages the estimates, project plan, project schedule, resource allocation and expenses to ensure targets are reached
- Works with the relevant RM’s for project staffing and resource releases
- Follows the project life cycle methodology defined under the process framework
- Responsible for maintaining positive and ongoing relationships with clients
- Takes on project supervisory responsibility and provides mentorship and coaching to an entire project team
- Ensures that customer deadlines are met within project budgets
- Plans and integrates the work of multiple teams on a project
- Provides line management function and provide input on team performance and reward
- Identifies issues and risks in a timely manner and develops/implements appropriate mitigation and contingency plans
- Reports project status in a timely and accurate manner
Qualifications:
- Bachelor’s Degree or Diploma in Information Technology, Computer Science or Telecommunications
- Minimum 10 years of IT/Telecommunications industry experience
- Minimum 10 years project management experience in managing large implementation/software development projects and delivering enterprise IT Architecture solutions
- Ability to communicate Fluently in English (read, speak and write)
- Experience in managing projects in multiple Infrastructure delivery solutions – On-Premise, Hosted, Private Cloud, Multiple Public Clouds, Hybrid Models, etc.
- Experience in Multiple industries including Telecom, cable, and media
- Experience in implementing technologically complex projects
- An ability to understand and anticipate the client’s needs and provide consultancy as required
- Solid team leadership skills to exchange ideas and create a common understanding of project work from conception through issue resolution
- Specialized project management skills to plan, monitor and track projects to meet the target KPIs
- In-depth understanding of customer needs and the general impact of changes in business environment and industry trends. In-depth understanding of client’s industry (wireline, wireless, data services, cable systems, pre/post-paid business models etc.)