Responsibilities and Duties:
- Responsible for configuration, layout and performance tuning of storage infrastructure.
- Responsible for storage infrastructure system management including capacity planning, snapshots, performance monitoring/ tuning, security management, etc
- Provide infrastructure support for projects including planning, installations, configurations, and upgrades; work with requisite teams to ensure smooth project deployments through completion
- Plan, recommend and implement strategies around attached storage and load balancing
- Setup and maintain fiber channel switches
- Insure backups are in place using EMC Networker configured with EMC Data Domain and Quantum i6000 tape library as target storage
- Participate and adhere to change management processes
- Customer Service Focus; experience discerning/ balancing business need (support Science) with allied enterprise reliability and “up-time” requirements. Resolve escalated ticket issues, collaborating with desktop support services; manage/ provide Tier-2/3 assistance following incident management best practices (ITIL)
- Design and implement disaster recovery plans; implement associated backups (EMC NetWorker)
- Actively monitor IT maintained systems with monitoring tools such as Check_mk and Nagios
- Work with datacenter team to connect Rack/ stack servers and network equipment to NIH network
- Participate in technical cross-functional meetings
Required Skills and Experience:
- BS or equivalent and nine years related experience or a MS and seven years related experience
- Minimum of six years IT experience (to include a minimum of four years storage / backup)
- Solid hands-on experience with EMC Isilon
- In depth understanding of protocols to include NFS and SAMBA
- Experience with Data Domain for backup, RAID Inc, Brocade and Cisco technologies for SAN
- Excellent documentation capabilities (such as using Visio and portal applications such as wiki)
- Working knowledge of Linux (Scientific Linux, CentOS), Windows, and OSX multi-platform operating systems
- Strong troubleshooting abilities
- In depth understanding of one or more storage technology fields (Fiber Channel SAN, SAS, iSCSI, or FCoE) as well high speed interconnects (InfiniBand, 10GigE, etc)
- Understanding of virtualized environments