Responsibilities & Duties :

• Support the day to day administrative functions pertaining to Salesforce.
• Translate functional requirements into technical design and develop robust solutions for each planned release
• Develops, tests and implements Salesforce.com integrations and process improvements including detailed design of technical solutions, proof of concept, prototyping and documentation of the technical design
• Produce code to meet design specifications using Apex, VisualForce and other technologies (i.e. XML, HTTP/HTTPS, Javascript, JSON)
• Maintain and enhance workflows and functionality within Salesforce Lightning
• Perform ongoing customizations to product features and integrations with other operational systems
• Perform basic and extended unit tests for releases (internal and salesforce releases)
• Perform release migration tasks (change sets, config, data load etc.) and environment setup/management
• Interface with users to identify opportunities for improvement and training as well as build/maintain/foster strong working relationships with team members, user groups and all stakeholders
• Work in conjunction with the Salesforce team to support strategic initiatives.
• Participate in the CRM Project Team to execute project tasks and feature testing.
• Prepare reports in support of the CRM data integrity maintenance and improvement.
• Document policies and procedures for the Salesforce User Community for each project lifecycle as dictated by Project Team including documenting SOPs (standard operating procedures) for the Salesforce Team
• Perform advanced salesforce administration (Sandboxes management, Salesforce release and patches, User management, workflow and approval rules, Permission Sets etc.)
• Help with triaging and fixing defects for the planned releases and production
• Continuous improvement of development processes for the Force.com platform using industry-standard and emerging practices like Agile, Continuous Integration, etc
• Experience working with QA Engineers who utilize test driven development (TDD) and test automation tools for web-based applications (Selenium, Windmill, etc.)
• Experience working with Continuous Integration (CI) engineers to determine what they need to develop in Jenkins for build and process automation

Qualifications :

• 3+ Years related work experience with Salesforce.com in an Administrator Role including hands-on experience working with Process Builders, Visual Flows, Salesforce Formulas, Lightning Migration and Communities
• 2+ Years related work experience or Developer Role including hands-on development experience with Salesforce.com developer toolkit (Apex Classes, Controllers and Triggers, Visualforce, Force.com IDE, Migration Tool, Web Services etc.)
• Proficiency with version control / change management systems (like Git, Subversion, Flosum, Copado or similar)
• Experience integrating salesforce with 3rd party systems using web services, ETL Tools, and app exchange apps
• Knowledge of Force.com development best practices and design patterns
• Experience integrating Salesforce with multiple data sources
• Familiarity with web application development technologies like JavaScript, AJAX, JSON, HTML5 and CSS preferred
• Effective communication skills both verbally and written
• Experience with Change Management methodology
• Experience with Agile
• Flexible, adaptable with the demonstrated ability to work under pressure in a fast-paced environment
• Strong organizational skills to prioritize workload and concurrently manage multiple projects
• Detail-oriented with excellent follow through skills
• Basic knowledge of Microsoft Office, including Excel, Word, Outlook and PowerPoint
• Possess a team player mentality with the ability to build good rapport with both internal and external customers
• Relentless work ethic and initiative in a fast-paced environment
• Salesforce Admin Certification required