Role Description

• Must design and support the implementation of verification and validation processes, including early software defect detection and removal, inspection, and testing methods.
• Must possess a detailed understanding of how, when, and why to perform quality assurance and testing activities across the software development lifecycle, analyzing test strategies, developing test plans and processes, and specifying entry and exit conditions for activities.
• Must guide teams through risk management activities and promote understanding of the fundamental positive (enhance, exploit, or share) and negative risk responses (avoid, mitigate, transfer), including choices to accept risks where appropriate.
• Must guide teams through root cause analysis, surfacing opportunities to address quality issues as close as possible to their source and support teams in continuous improvement.
• Must understand common web technologies and software development processes, and describe fundamental risks associated with technology and process changes.
• Must be able to contribute to quality inspections of requirements, designs, data to be used by the product, and technical specifications, to determine fitness for use and where changes or clarifications are required. Equally comfortable producing summaries of inspections and documentation using precise technical descriptions.
• Must proactively demonstrate abilities to identify relevant resources related to work, acquire competence in new subject areas quickly, and engage in knowledge sharing.
• Must function effectively in a co-located, fast-paced, dynamic environment, that values

Skills & Requirements

• Minimum of a bachelor's degree is required with relevant continuing education. Degrees in the fields of engineering, design, technical writing, or information and library science are preferred.
• Minimum of 2+ years of work experience guiding development teams through execution of quality assurance and testing activities for web sites. Candidates with limited experience guiding teams will be considered if a substantial scope is met of the preferred skills/experience.

PREFERRED SKILLS & EXPERIENCE:

• Deep experience in web application testing, including highly-trafficked public-facing sites with fully responsive user interfaces.
• Experience with Adobe Experience Cloud products, including Adobe Experience Manager (AEM), Adobe Target, or Adobe Analytics.
• Experience in the execution of quality assurance and testing within Agile methodologies, including Scrum and Kanban.
• Complementary skills to support software development and consulting teams, such as an ability to automate portions of testing workflows, perform multiple forms of analysis, and deliver attractive demos of the product.
• Any amount of web development, scripting, API testing, and data experience is valued, including front-end (HTML, CSS, and JavaScript), back-end (any of Java, PHP, Python, Ruby, Perl), Apache Web Server, API testing (cURL, REST, SOAP), caching (CDNs), regular expressions, query languages (Query DSL, SQL), extract transform load (ETL), and common data formats (XML, JSON). Level required for job is basic with a commitment to learning where gaps exist.
• Understanding of best practices of web design and development.
• Understanding of how web products fit within broader customer experiences (CX).
• Creativity to recognize opportunities to improve product quality and the ability to package them in ways that will resonate with product owners.
• Ability to conduct software quality assessments in any of the following areas: accessibility (to WCAG 2.1 Level AA), site performance (profiling, load testing), content performance (UX, analytics, SEO, SMO), data privacy (GDPR, GLBA, HIPAA, PCI, SOX), or security (reviews, penetration testing).
• Evidence of community engagement such as supporting meetups, workshops, conferences, boot camps, or industry events.