Responsibilities include:
- Create client solutions based on business requirements involving advanced networks, data center, security, and virtualization technologies; as well as the development of fault and performance management policies and automation rules
- Proactively manage client engagement at all client levels, technology lifecycle development, and planning & coordination with various internal/external stakeholders
- Support standard and custom solution development initiatives and network management device and application certification for Managed Services solutions and clients
- Collaborate with Engineering/Planning, IT, Product Development, and various Verizon and external delivery and support teams to manage the design and implementation of client projects
- Provide technical pieces of training and support for the Managed Services Operations team
- Design, implement, and support solutions involving, but not limited to, WAN, LAN, WLAN, VoIP, Data Analytics, Security and Virtual (e.g.; Virtualization, SDN, NFV) technologies
- Analyze, evaluate, and communicate network capacity and performance data with the objective of driving improvements to customer's network
- Provide Matrix supervision of a team for specific projects, resource management, process documentation, and peer mentoring
- Oversee customer network documentation such as solution design document, the record of change, and network diagrams
- Act as an escalation point, providing 4th level incident support for customers
- Support and participate in presentations and demonstrations related to technology, process, or client solutions as necessary
- Own design process and address critical issues
You'll need to have:
- Bachelor’s degree or five or more years of work experience
- Three or more years of relevant work experience as a Network Engineer with experience leading the Routing and Switching network design, implementation, and configuration of complex enterprise networks
- Must have experience as the lead design engineer onWAN solutions
- Willingness to travel
Even better if you have:
- Master's Degree and three or more years of experience in technology disciplines.
- Cisco CCNP/CCDP/CCDA/Meraki certification or equivalent practical knowledge, and/or Juniper JNCIS.
- Possess in-depth Juniper & Cisco knowledge with MPLS network architecture and design disciplines, operational support familiarity, previous and current extensive hands-on implementation and thorough configuration knowledge and capabilities for all platform levels.
- I have a very strong customer interfacing background, as well as superior oral and written communication skills.
- Demonstrated ability to create technical documentation.
- In-depth knowledge of all routing protocols (For example BGP, EIGRP, OSPF, GLBP, VRF), Traffic engineering, L2/L3 VPN, multicast & class of service.
- Strong understanding and familiarity with the router, LAN switch, application accelerator, wireless controller and IP Voice.
- Disciplined and oriented in practice of and adherence to process and procedures.
- Ability to research technical issues and develop solutions.
- Strong attention to detail.
- Excellent written and verbal skills.
- Good organizational skills.
- Achievement orientated.
- Possess problem-solving skills including conceptual and analytical thinking.
- Capable of working on complex problems where analysis of situations or data requires an in-depth evaluation of various factors.
- Possess the ability to exercise judgment within broadly defined practices and policies in selecting methods, techniques and evaluation criteria for obtaining results.