Responsibilities:
Business Intelligence Program
- Support, evangelize and develop the BI program at the Bluetooth SIG
- Outline, develop and maintain a company-wide data governance policy
- Partner with engineering teams on data and change management procedures
- Leverage industry best practices in establishing repeatable BI practices, principles & processes
- Assist in the recommendation and establishment of new Key Performance Indicators (KPI’s) to support company objectives and goals
- Educate and train stakeholders so that they can make the fullest use of the reporting solutions
- Manage the intake and processing of data analysis requests across the Bluetooth SIG
- Evaluate data collected through stakeholder interaction, task analysis, business processes, business intelligence, analytics, surveys and workshops to enable data-informed decisions
- Support the buildout and maintenance of the business metrics and KPIs via Power BI, Tableau or other visualization tools
- Develop prototypes or models using Excel or Visualization tools to precisely capture actual functional and presentation requirements
- Develop detailed repeatable analyses to help justify or direct projects and decisions
- Clean, analyze, and validate data using statistical tools and methods
- Support Product Management, senior leadership, and other partners with ad hoc reporting and analysis
- Present analysis to senior leadership in one on one or group settings
- Document business rules to capture the expected behavior of a product(s)
- Create artifacts such as product requirements documents, process flows, data dictionaries, data models, and use cases
- Maintain product documents throughout the product lifecycle
Skills and Experience:
- 2+ years SQL experience
- 2+ years’ experience in enterprise data warehousing/business intelligence, ideally establishing new business intelligence programs from the ground up
- 2+ years working experience in business requirements management and process design
- Solid experience with creating requirements and use cases for business intelligence solutions (data warehouse, SQL, ETL, Reports, Dashboards, AP)
- Experience in creating, implementing, and publishing dashboards for performance monitoring
- Analytical & quantitative skills with the ability to gather, clean, process, and use data and metrics to back up assumptions, evaluate outcomes and challenge conventional wisdom
- Deep interest in data, analyzing data and the ability to see beyond the numbers to drive sound decision-making
- MS Excel Guru
- Understand and apply statistical principles to your analysis
- Solid understanding of typical business processes with the ability to translate business jargon into plain, concise and clear English
- Experience in performing product research and developing product documentation
- Experience in quality assurance and testing of systems and data analysis
- Effective contributor that delivers results
- Personally motivated, creative thinker and accountable team player
- Applies servant leadership with internal and external users
- Customer-focused and ability to act with tact, diplomacy, and professionalism
- Proven critical thinker with excellent verbal and written communications
- Strong skills in maintaining, collaborating and supporting relationships at all levels across the organization
- Exceptional business planning, problem-solving, and analytical skills
- Excellent self-management – the ability to work independently, and with peers & manager (local and remote)
- Excellent project and time management skills with the ability to multitask in a deadline-oriented environment
- Ability to understand, translate and map business and product questions into analysis projects
- Passionate about technology, solution focused, data-driven and enjoys helping people
- Demonstrated presentation skills to global technical & business-focused audiences
- Ability to influence diverse audiences and build strong partnerships with stakeholders
- Experience working in an agile environment, specifically Scrum
- Unyielding thirst for knowledge and naturally curious
- Outstanding attention to detail
- Passionate about having fun to create a positive environment
Additional Technical Skills for Consideration:
- Experience with R or Python, a plus