Essential Functions:

• Reach out to corporate leadership and small business owners to identify hiring needs, training needs, and to help companies with publicly funded business services
• Establish ongoing meetings with leadership from Chambers of Commerce, professional associations, community colleges, economic developers, and community-based organizations to coordinate strategic talent pipeline management
• Initiate, facilitate, and/or participate in visits to business/industry in each county as well as “sector strategy” meetings for a more regional focus in strengthening the talent pipeline
• Utilize Labor Market Information and testimonial data gathered in sector strategy meetings to develop Certified Career Pathways for high growth occupations, and work with internal and external partners to implement outreach strategies that draw job seekers to those high-growth industries and occupations
• Coordinate regional marketing efforts, including the development of materials, content on the CFWDB website, social media outreach, press releases, etc. that pertain to regional business services
• Provide ongoing feedback regarding local business needs to NCWorks Career Center leadership and support existing relationships that businesses have with NCWorks Career Center staff in each county
• Provide guidance as necessary to improve the accessibility and delivery of business services in each CFWDB NCWorks Career Center
• Promote the use of WIOA Work-Based Learning opportunities (OJT, IWT) with employers and monitor the programs for compliance and satisfactory customer service to employers
• Manage the Incumbent Worker Training Program: develop contracts, complete the documentation, and enter data as required
• Serve as the Rapid Response coordinator for the Cape Fear WDB Region by engaging relevant Division of Employment Security staff and NCWorks Career Center staff to support companies impacted by layoffs
• Submit reports to the Cape Fear WDB Business Engagement Committee, the state Business Services department, and local elected officials
• Compile labor market data for the region to share with stakeholders and maintain electronic records of company contacts for partners to utilize
• Represent the Cape Fear WDB and the Cape Fear Council of Governments at conferences, meetings, and events, and make presentations as requested

Knowledge, Skills, and Abilities:

• Strong verbal and written communication skills, including the ability to present to groups
• Ability to form productive relationships and identify shared goals with partner organizations
• Knowledge of local and regional labor market data, high-growth industry trends, and the hiring practices of different industries
• Knowledge of the requirements of public-funded and/or Federal employment programs
• Ability to prepare and effectively monitor contract documents and maintain a database
• Ability to schedule, plan, facilitate, and lead meetings and capture relevant details in minutes and/or reports
• Ability to plan and organize work assignments effectively to meet deadlines and respond to business customers in a timely manner via email and phone
• Good attendance is necessary, and the right candidate will have the ability to meet objectives with minimal supervision but high accountability
• Ability to prioritize and manage multiple projects simultaneously
• Microsoft Office Suite, including Publisher and Excel
• Perform other related tasks as required