Minimum Skills and Competencies:
- Bachelor Degree or in-lieu of degree equivalent education, training, and work-related experience
- 6+ years of Active Directory and Exchange design and management in an Enterprise environment with an emphasis on high-availability
- Knowledge of electronic records management including document retention, deletion, and legal hold policies
- Expert Knowledge of Windows Active Directory such as trust relationships, DNS, DHCP, and replication
- Expert Knowledge of Messaging Applications such as MS Skype, SMTP Gateway, Unified Messaging, or Faxing Solutions
- Expert knowledge of Windows Server Operating System management and troubleshooting to include NTFS security
- Familiarity with native Exchange archiving or third party solutions (ie, Enterprise Vault, Mimecast, OneSource)
- Strong understanding of securing Exchange (ie, database permissions, TLS mail flow, and access)
- Experience with designing, connecting, and operating Exchange on Storage Area Networks
- Experience developing directory services and messaging strategy leveraging Microsoft technologies to support current and future needs, including but not limited to, documentation, communication, implementation, and support
- Working knowledge of user migrations or mailbox/account importing processes
- Demonstrated ability to work in a team setting, facilitate effective team interactions, and to foster a positive work environment; willingness to assist teammates in order to achieve departmental goals
- Ability to present complex ideas or situations in a clear, simple and understandable manner to non-technical audiences
- Demonstrated ability to manage multiple projects, meet deadlines, and adjust priorities appropriately in an evolving work environment with shifting time frames; self-starter with high degree of initiative, urgency, and follow through
- Excellent attention-to-detail, sound reasoning, and problem solving skills
- Ability to work in fast paced and changing environment
- Exhibits sound and accurate judgment; supports and explains reasoning for decisions
- Eager to learn new technologies and easily become proficient in a short time
- Protects organization's value by keeping information confidential and adhering to company standards
- Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint)